14:58 15 Nov 19
The facility offered online booking which was convenient as I needed an early appt. I arrived promptly and the staff was courteous and friendly and the Doctor was very prompt too. The Doctor was friendly, interested in details of my visit and there was no waiting. I would go back to this urgent care facility.
23:34 02 Nov 19
18:50 30 Oct 19
17:02 25 Oct 19
I recently moved to the area and haven't found a primary doctor yet but I woke up in so much pain I knew I had to see someone. I went to this clinic and I could not be more impressed. Their website was great, and you can use it to make an appointment. When I went in they were very nice and incredibly efficient. The paperwork didn't have a lot of repeat questions, it was easy and quick to fill out, the wonderful woman who works at the front desk was was very efficient with getting me processed and intake/triage. The doctor was also efficient but very caring and had a great bedside manner. It turned out I needed to go to the hospital (but I'm doing much better now) and they facilitated that for me so the hospital already knew what was happening when I got there. I wish they were a primary care office because I could not recommend more highly!
15:49 24 Oct 19
Could not be more pleased with Professional Urgent Care. The online ease of making appointments is very simple. The staff and the doctor are friendly and helpful.
21:32 21 Oct 19
They were very thorough and there was no wait at all.
13:55 21 Oct 19
I've used this office 3 times and have always received great treatment. Very professional and kind.I'ver waited more than 30 min but of course I'm sure they have busy times. Because my PCP is Baycare I went to their Tyrone office where the wait was >3 hrs. During one visit they told me about a discount drug plan. You'll be happy with the services.
12:03 16 Oct 19
12:29 13 Oct 19
19:04 11 Oct 19
00:17 10 Oct 19
Excellent service , very nice staff, clean office and very good doctor!
18:06 06 Oct 19
Very professional staff and a quick in and out. Would definitely go back!
17:54 03 Oct 19
13:38 03 Oct 19
When it comes to feeling unwell, the first thing to make one feel better is a sense of being in good hands. Right when you walk in, there is always a bright smile to greet you, and that alone let’s you know that everything can be fixed. Chris and Dr. Upadhyay have been my go-to urgent care staff for years now, and I have never been unsatisfied, as they always know just what to do.
14:42 27 Sep 19
14:01 25 Sep 19
Very fast service and no judgement from the doc or staff. In fact, the x-ray tech, Chris, made me laugh more than I had in a while. I recommend this place for sure.
13:03 18 Sep 19
20:26 17 Sep 19
Without a doubt the best practice you can find and available as a walk in Urgent Care. In this area getting an appointment can be very difficult and quality hard to determine. Dr Upadhyay runs an excellent practice, is a Board Certified ER doctor, in a clean and well-run facility with walk-in appointments. Dr U. and his nurse each followed up with me and showed great concern.
18:11 15 Sep 19
I had a foreign object in my eye. It was quite painful but Dr. Upadhyay and his nurse, Chris, were very kind and gentle in removing the lash. I would highly recommend this clinic and I thank them for helping me.Louise Charles
16:25 15 Sep 19
This is third time I’ve used them as I can never get an appointment with my GP when I NEED one. Appreciate the ability to make an appt online and also really like that this is an independent office and not part of the Baycare machine. Owner doctor Is super with great credentials A nurse practitioner I’ve also seen is wonderful as are the assistants who want to weigh you (no chance of that!!!!). Highly recommended
13:33 12 Sep 19
The best part was the receptionist/technician. She was kind, caring and efficient ...The place had a nice parking lot which was a plus...Compact, but very neat...It has own X-ray system. The doctor was professional. I recommend it highly for urgent care.
14:55 11 Sep 19
Good people seems like they care about peoples health
LET GET AWESOME E.
23:56 10 Sep 19
Got in quick... the front desk was awesome.. triage went smooth doc came in wasnt just trying to hurry along actiall took the time to talk to me and get me right.. deff coming back
22:06 07 Sep 19
Very friendly and professional staff. I went in not being able to hear and came out hearing like spiderman. Would highly recommend. Thank you so much !
01:10 07 Sep 19
Harris Real Estate T.
19:10 06 Sep 19
16:41 04 Sep 19
Great doctor, awesome staff. Dr. "U" was very nice and has a great bedside manner. He took the time to explain things to me and called me right back when my cat scan and blood results came in. Chris is also great and is right on top of things!
13:26 04 Sep 19
20:03 29 Aug 19
The physician is thorough and professional. Quick and painless exam and processing of information. Been here multiple times for simple medical reasons I.e. sore throat, flu, etc.
18:09 28 Aug 19
The staff did an excellent job. I walked in with pressure and blockage and loss of hearing in my left ear. She worked on irrigating it until I finally felt better and could hear again. I only wish i went in days ago!
19:05 27 Aug 19
16:10 22 Aug 19
This place was amazing. I was seen immediately upon my arrival. Everyone was professional, kind and caring. The NURSE PRACTITIONER Justin was beyond fabulous. He explained everything to us in terms we could understand and sent me to ER. I was admitted for 5 days to Bayfront Hospital. I received a care call from the staff of Professional Urgent Care the next day. The second evening in the hospital Justin, NP phoned to check up on me. I shared with him a difficult situation I was encountering and he stepped in and got it resolved within the hour. I am so amazed and thankful for the remarkable customer service and care Professional Urgent Care’s staff demonstrate!Justin, I will be forever grateful for your medical care and beyond fabulous customer service!
21:08 20 Aug 19
Quick service. Friendly people. Great care. What more can you ask for. I would recommend Professional Urgent Care to everyone.
18:15 12 Aug 19
Nailsession Simone De M.
13:06 07 Aug 19
Best treatment you can get 👌
20:03 05 Aug 19
Very professional and to the point. Explained clearly the situation. I recommend this urgent care facility. thanks
16:46 03 Aug 19
02:39 03 Aug 19
17:27 01 Aug 19
22:29 17 Jul 19
The staff and physicians are OUTSTANDING! This office operates very efficient. There was minimal paperwork or wait time. Certainly a much better experience than an ER. I highly recommend!
18:41 11 Jul 19
19:06 07 Jul 19
Staff, nurse and doctor were kind, courteous and professional. They ran on time and provided excellent care.
14:44 07 Jul 19
Quick, clean & very professional. Love the convience & location. Will definitely use again.
12:14 05 Jul 19
15:32 02 Jul 19
Very friendly and professional
Tammie Brower H.
20:49 28 Jun 19
20:19 26 Jun 19
17:08 25 Jun 19
I saw Dr Hiten today. As usual they resolved my ear issues totally in this visit. The technicians and entire staff are wonderful. I have seen most of the other providers there previously and I loved all of them. They always follow up with a phone call also to see how you are feeling. I recommend this urgent care very highly. Would not go to anyone else
01:38 21 Jun 19
The best in St Pete’s- amazing staff and phenomenal care!
01:37 21 Jun 19
Friendly and professional staff. Great providers.
20:40 14 Jun 19
21:56 13 Jun 19
Very friendly staff
19:38 12 Jun 19
Walked in without an appointment. Was seen promptly and everyone was pleasant and informative. I felt listened to and my care was appropriate. I don't have insurance and their fees were reasonable. My antibiotics prescription was free which was very helpful.Will definitely return if needed in the future.
14:20 07 Jun 19
GREAT EXPERIENCE , VERY PROFESSIONAL AND KNOWLEDGEABLE.NEED MORE DOCTORS AND FACILITIES LIKE THIS.
22:51 05 Jun 19
16:20 31 May 19
Excellent and diligent care. Hardly any wait.
17:25 30 May 19
22:13 28 May 19
Great care from from caring professionals
16:59 23 May 19
19:22 21 May 19
21:35 10 May 19
20:36 01 May 19
15:09 28 Apr 19
Dr. Hiten Upadhyay and the team provided excellent care and helped me to feel extremely comfortable at the office. If I had to return, I know I would receive outstanding care again.
20:37 22 Apr 19
Unfortunately, I had the mishap of slicing up my ring toe go on Friday evening. I was able to clean it up and bandage it and get into see them at 9 AM first thing on Saturday morning. Everything from start to finish was easy-peezy and they made me feel very comfortable. Both Sydney at the front desk and Chris were extremely professional and expedited my visit quickly. Dr. Upadhyay, was friendly and very efficient which was good for me because I hate stitches and needles. If you’re like me, and want to stay out of hospitals, please give them a try!
01:36 19 Apr 19
Physician and staff very professional and caring.
14:15 17 Apr 19
Very professional staff. Would recommend. Seemed caring and met my needs.
22:38 15 Apr 19
Always quick, efficient service. Accurate diagnosis with follow-up. A caring, knowledgeable facility. The best.
15:33 15 Apr 19
This place is great! I was able to get in fast and they are all so nice. The Dr really listens to you and hes easy to talk to. The office staff are professional and caring. I'm so grateful that I could get in quickly and get the help I needed.
15:43 14 Apr 19
Minimal wait. Staff was outstanding. Would highly recommend.
22:19 12 Apr 19
Awesome! Short wait time, awesome doc and staff. In and out in an hour. Highly recommend!
16:09 12 Apr 19
A wonderful care center! Staff very friendly, courteous. Dr was wonderful. I highly recommend
Lisa Gaffny Goldberg Gg L.
13:09 12 Apr 19
I have been to this clinic twice. The staff is amazing and the doctor is very thorough. They checked on me after the appointment to see how I was doing. I highly recommend this clinic.
13:48 08 Apr 19
Clean, efficient, caring. Best kept secret in St. Pete.
15:41 06 Apr 19
Quick and caring service.
00:10 06 Apr 19
They all were phenomenal! The nurse that check me in was very polite and extremely thorough. The Dr. was amazing! He wasn't taking any chances with my condition and made it very clear to what was expected of me and my situation. He personally followed up with me the following day to see what my current status was and what and if there were any other findings. The wait time was within 15 mins. to see the Dr.! If I am ever in an urgent care situation again I would never consider going anywhere else.
15:34 26 Mar 19
Joey - Chica F.
10:12 26 Mar 19
Quick, thorough and professional. 😄
01:31 26 Mar 19
So thankful for the staff at this facility!! Very competent and compassionate!
19:11 20 Mar 19
Friendly, quick and knowledgeable. Also good with results follow ups. Highly recommended.
14:49 14 Mar 19
Friendly staff, clean office and great self pay prices. I was in and out in about an hour. They knew I was self pay and didn't try to upsell or scam me. They even had prescriptions right there in the office for me to purchase. Great one stop Dr. Visit. Thank you!
14:42 14 Mar 19
13:23 12 Mar 19
As their name suggests this facility is very professional. Thorough and informative.
22:10 09 Mar 19
Everyone was nice and professional and efficient. Couldn’t ask for a better experience.
21:27 20 Feb 19
Friendly helpful efficient. Great staff and fantastic doctor.
01:43 19 Feb 19
01:31 14 Feb 19
17:52 13 Feb 19
I had what seemed like some strange medical symptoms going on, and my primary care physician couldn't get me in for almost a week. I had never been to an urgent care center before, so I searched online and found Professional Urgent Care Services getting great Google reviews (they also seemed less "corporate" than some of the other places, which I liked). "PUCS" was a bit further drive than some other options I found, but I decided to check it out. I had a great experience there. The staff was friendly, the paperwork was relatively simple and quick (as medical paperwork goes), I had almost no wait (on a Thursday afternoon), and I happened to see Dr. Upadhyay who was courteous and knowledgeable. I felt very comfortable as a new patient, and will not hesitate to go back again in the future.Update 2/13/19: Went to Professional Urgent Care Services again for an I&D procedure in a very delicate area. It was an incredibly unpleasant procedure to have done and a first time for me to experience it. All the staff involved were incredibly professional and kind. Thanks in particular to Kris.
22:04 08 Feb 19
15:56 04 Feb 19
Quick, efficient, knowledgeable and personable. My first visit and I was very impressed.
16:26 31 Jan 19
23:09 27 Jan 19
21:47 25 Jan 19
I’ve always had excellent service from the friendly and caring staff here. When I can’t get in to see my PCP, I go here. Love the convenience and late hours.
20:56 25 Jan 19
Dr. Upadhyay is very helpful and great! Staff is friendly, fast, knowledgeable, and efficient. Very appreciative and thankful of them. I come there often 😂 😭
20:45 25 Jan 19
Dr Upadhaya and the medical staff are very knowledgeable, kind, and caring.
20:38 23 Jan 19
My 6 year old needed stitches and these guys were awesome. Great bedside manner and friendly staff.
19:18 22 Jan 19
22:43 21 Jan 19
Love this clinic and all of the staff. They have taken great care of me with compassion and thoroughness. Dr. Upadhyay calls after the visit to make sure you're doing ok. Answered all of my questions. They really are the best. I felt very well cared for. Thank you!
16:41 21 Jan 19
23:23 18 Jan 19
20:02 17 Jan 19
02:43 14 Jan 19
23:37 11 Jan 19
02:21 09 Jan 19
21:05 03 Jan 19
Super efficient and professional. They also got me in exactly the time I had reserved online. Excellent experience.
15:03 02 Jan 19
The staff and the Dr. were beyond amazing! We are vacationing and they made us feel just as comfortable as our own Dr. I highly recommend this office
18:35 27 Dec 18
15:55 26 Dec 18
15:57 19 Dec 18
They had great reviews and lived up to it. Although I arrived 15 min before closing, they were proffessional and friendly. I was there 30 min and I'm glad I chose PUCS.
00:46 19 Dec 18
01:25 15 Dec 18
00:12 12 Dec 18
19:11 07 Dec 18
20:27 05 Dec 18
Dr H and his staff were professional and very helpful. I would recommend them to anyone in the area looking for a medical professional
17:00 01 Dec 18
I just had a very good experience at this office. Dr Upadhyay has a compassionate, common sense approach that’s refreshing. The staff were very personable and considerate. Good communication, every step of the way. I'll be back, but hopefully not very soon. Be sure to ask for one of their best complimentary pens!
19:16 28 Nov 18
Very nice nurse who was multitasking with grace. The Doctor was kind, prompt, and listened to my concerns. Then, he answered my questions! It was fabulous!!
16:06 27 Nov 18
Fabulous first visit experience. Wonderful intake nurse and very attentive physician who spend plenty of time to understand my history and my present concerns. I wish my visits to my primary care physician would live up to this standard.
21:23 19 Nov 18
Very quick easy and professional everyone was very friendly.
17:10 17 Nov 18
Decided I needed to do something about my lingering cold on a Sat morning. Went to the closest Urgent Care to me and hit the jackpot to have Dr. Upadhyay in my neighborhood. Front desk was pleasant, quick and easy. Assistant who saw me first was also nice. Dr. Upadhyay was good with conversation, thorough with my history, and explained everything very well. It was a good and comfortable experience and I was not in there very long. Hope I'm not seeking care anytime soon but when I do need it I'll definitely be going back to this Urgent Care.
17:00 16 Nov 18
14:21 16 Nov 18
I highly recommend!Doctor and Staff is friendly and professional.Doctor takes time time explain.
01:30 15 Nov 18
Outstanding staff and service at this urgent care clinic. Our whole family uses it. Wait time is minimal. Facility is full service. They can do their own blood work, etc., Process is quick; diagnoses have always been accurate; doctors are professional and knowlegable with great bedside manner. Staff is friendly. It's by far better than the urgent Care clinic we used to use. Highly recommend.
21:26 13 Nov 18
19:55 12 Nov 18
06:03 07 Nov 18
I usually hate doctors and find walkin clinics to never be able to actually do what I need, so I avoid them. Today I hit my breaking point and had to go for extreme back pain and everyone there was SO nice and gave me exactly what I needed (steroid shot on the spot) and was quick, knowledgable, and efficient. I really appreciated them taking me serious, listening to what I needed, having empathy and just being good at their jobs. You dont find that so much these days. Thank u!!! My back actually does feel better already. I will always always go to this walkin clinic if I need it in the future.
16:46 03 Nov 18
Very professional and fast. Would highly recommend this urgent care to anyone!
13:23 02 Nov 18
As far as walk in clinics go this is the best of the best. I never have to wait long. The staff is professional, helpful and friendly. Lately my family and I go to Urgent Care more than to our primary doctors. I wish Urgent Care could be my primary doctor. Sick or hurt they have you covered.
22:55 01 Nov 18
Wonderful service experience. Went in with a possible broken nose and was welcomed with a smile and expedient service. Everyone was wonderful and the X-Rays were quick & the Dr explained the results. I do have a broken nose but know what to do for it. If I need future urgent care I’ll only go here!
07:53 04 Oct 18
20:14 01 Oct 18
I was sent to this clinic after an auto accident. The service was fast, proficient, and professional. Staff are very personable. The clinic is spotlessly clean. All doctor's offices should be managed this efficiently!
21:54 27 Sep 18
02:28 27 Sep 18
Dr Upadhyay and NP Maria, thank you for your caring treatment for my shoulder pain and not going automatically to the steroid route, I"m getting better every day.
15:38 26 Sep 18
15:31 26 Sep 18
Everyone was helpful, kind, professional and knowledgeable. Very good experience!
02:22 25 Aug 18
Friendly service. Welcoming people. I recommend this to anyone. My new Dr.
16:21 03 Aug 18
First time I was here the staff was so friendly and services were provided pretty quickly and thoroughly I think this is a great place to go so if you ever need any place to go like this I would recommend it highly
18:50 19 May 18
Very friendly staff. Quick service. Very clean and professional.
00:10 01 May 18
Great multi-service clinic. Got in to see doctor quickly, X-rayed and diagnosed quickly with follow up procedures. Nice staff, too.
14:34 21 Apr 18
My GP was off for the day and I was recommended to this wonderful group of people by his staff. They used the right descriptive in their name. Professional! From the minute I walked in to the moment I left, I was treated well by all members of the team. They quickly diagnosed me and prescribed the right breathing treatment (given during my visit) and meds as well. I am on my way to recovery! Highly recommended!!!!!
16:24 06 Apr 18
Excellent service, great care. Everyone I encountered at the office, from receptionist to the doctor provided exceptional service. My concerns were heard and I even got a call the next day from the doctor explaining my lab results. I will return and I would definitely recommend.
13:53 26 Mar 18
Fast, competent and caring service.
07:44 25 Mar 18
Very considerate, friendly and efficient.
02:56 23 Feb 18
Great place, great doc. I don't know when their busy time is, but both times I have been there I was in and out quickly. No waiting for 6 hours sitting with walking corpses and tuberculars
03:39 18 Feb 18
I visited the Professional Urgent CareCenter today. It is owned and operated by Dr. Hiten Upadhayay.From the time I first drove up to the facility I knew in my heart that I made the right choice.My experience from the moment I arrived was excellent! I’m not easily impressed.Full confession, I’m an RN for 40 years with my career focused solely on the Operating Room.The girl at the front desk was very nice and the paperwork you must fill out is minimal.
02:55 16 Feb 18
After waiting for hr and half, and was no where close to be seen by doctor at bay care facility, I Google this place, no wait, good care, fast care, and doctor himself called me the next day to check on me to see how I was doing... wow.. excellent job.. will definitely return... thank you..
21:56 07 Feb 18
In and out very quickly. Had severe case of Gout. DR. Very courteous and professional. Wrote me a prescription and gave good explanation of how maybe to avoid reoccurrence. 48 hrs later problem was much much better. Thanks PUC
17:48 07 Feb 18
Very nice staff and followed up to check on me with a phone call. They were quick to get me in and checked out. Staff was really nice.
01:16 06 Feb 18
If a visit to the doctors office can be pleasant, quick and very satisfying - THIS IS IT! Very professional, attentive, relaxing and friendly.
23:34 29 Jan 18
I sent a guest at my condo there with severe flu symptoms. She was seen immediately. She reports that she was impressed with the doctor and nurse and the facility. They were very helpful. Great to know for urgent care situations!
16:02 28 Jan 18
Pat Walter F.
20:57 24 Jan 18
15:44 20 Jan 18
04:06 13 Jan 18
Dr. Hiten Upadhyay ,the office staff and the clinical assistants clearly are a cut above!!! I have been to this office as a patient on 2 occasions. The last one in january of 2018. I am a caergiver and spend a huge amount of time in the hospital and doctors offices. That being said this doctor is great. Dr. Upadhyay will listen, give you time,make eye contact, and address your concerns. This does not happen in most office settings. Keep up the great work!! thanks tom w.......the office sent out samples to run cultures and I was informed of the results shortly after...
18:06 09 Jan 18
Very organized, courteous and quick. Diagnosis didn't involve unnecessary tests and I would use them again.
19:04 03 Jan 18
19:53 31 Dec 17
Minimal wait time, professional friendly staff!
00:52 31 Dec 17
Very professional staff. Wait time was to long at all.
20:03 17 Dec 17
Excellent service. Very professional. They dealt with my Canadian insurance provider in a timely and efficient manner. They did not try to take advantage of the insurance company.
14:55 17 Dec 17
22:10 18 Nov 17
13:47 08 Nov 17
Efficient, friendly, and I left with a diagnosis and prescriptions. Did all this on my lunch break!
00:00 02 Nov 17
11:23 29 Oct 17
Very special doctor. The community is lucky to have him.
16:13 20 Oct 17
The staff were polite and efficient. I would not hesitate to return.
17:54 17 Oct 17
20:04 14 Oct 17
Courteous and professional staff. Efficient and fast service.
23:00 01 Oct 17
21:40 28 Aug 17
This is the way medicine used to be practiced. Professional, thorough, compassionate and caring, not to mention convenient and fast. No more long uncomfortable waits in be city emergency rooms. Good for you and good for your people! Well done and thank you. Christo Ellef
16:26 14 Aug 17
Great experience at a professional urgent care site. Dr had good bedside manner was helpful with suggestions and follow up, clear with pricing, wait was pretty short maybe 20 minutes, not bad for no appointment. I've been here twice In a month, great care.
21:08 05 Aug 17
From the receptionist to the nurse to the doctor everyone was helpful. I think the longest delay was waiting on the insurance (which always takes a few minutes). Once that was done, our wait was over. We were there for an ear infection and the nurse was great and we were very happy with our doctor. I would highly recommend.
20:19 30 Jul 17
Dr. Upadhyay was tremendous. The staff was very professional and courteous. The doctor thru examining found a spider in my ear and immediately removed it with no pain to me. I highly recommend them if their services are needed.
14:03 24 Jul 17
21:58 13 Jul 17
13:29 13 Jul 17
Got exactly what I needed in a professional and efficient manner. The treatment as prescribed by the PA did work as expected. I was "back in business" in no time. My interactions with the technician (nurse?) and the PA were professional and right down to the point. They both left a very good impression on me. Will definitely come back if I need to.
19:51 18 Jun 17
06:39 17 Jun 17
My only complaint, which really isn't one, I wish this was my primary care. From the first phone call, to the last moment in the office, very helpful, very caring, and most of all, they listen.
02:13 17 Jun 17
This was a refreshingly competent and professional set of experiences over a period of two days. After an initial assessment by a Nurse Practitioner where I was diagnosed with an ankle infection and received antibiotics and a follow up call the next day to see how I was feeling. I returned that 2nd day to review the lab results from the blood draw and spent over a half hour with Dr. Hiten Upadhyay the clinic founder. He has designed his climic and trained the staff to represent the best in Critical/Urgent Care practices. The environment is warm, friendly and exceedingly competent, completely opposite the "other" urgent care facility I went to a few years ago where the physician neither told me his name nor looked at me. Living out of state and only visiting periodically I am so very pleased to discover this gem of a practice.
23:22 02 Jun 17
Great place! Very nice staff and helpful! Happy they are there! Thanks
01:10 02 Jun 17
17:22 23 May 17
Good experience-courteous staff and the PA spent time listening and suggesting different approaches with my primary care.In and out fast, too.
22:22 19 May 17
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