Meet Our Urgent Care Practioners

Our practitioners are dedicated to your prompt, thorough and professional care. We offer same day appointments. We treat all urgent or persistent ailments you may have without you having to wait for hours in the Emergency Room or when you can’t get in to see your primary care physician.

Dr. Hiten Upadhyay


Dr. Upadhyay is a board-certified Emergency Physician and has been practicing in the Tampa Bay area for over 20 years. He is currently the Medical Director and CEO of Professional Urgent Care Services established in 2013. Dr. Upadhyay spent the first 15 years of his career working clinically at a Level II Trauma Center in St Petersburg, FL. He was board member for Pinellas County EMS systems, in addition he became the Chair of the Pharmacy and Therapeutics committee for the Hospital. He was an active member to the Pinellas County Medical Association as a Secretary on the board and is an active member of the American Academy of Emergency Physicians.

Dr. Upadhyay graduated from the University of Michigan with B.A. in Economics and Biology and completed his medical school and residency at Wayne State University/ Detroit Medical Center. He Currently has privileges at multiple different hospitals in the Tampa Bay area continues to practice clinical Emergency Medicine.

Dr. Bhumi Upadhyay


Dr. Bhumi is a board certified pediatrician with 23 years of experience. She spent most of her career as the owner and physician at Northeast Pediatrics in our St. Pete community. She grew up with and loved the children she saw in her practice, practically feeling like part of their families!  Now she wants to continue to serve the St Pete community and has joined our urgent care!

Dr. Bhumi has a passion for communication and education.  She is the Chief Medical Officer for the Pediatric Channel at Doctorpedia and also has her own Pediatric Newsletter. Please subscribe to get info on the most common pediatric topics!

She is an active member of the American Academy of Pediatrics, certified in Basic Life Support and Pediatric Advanced Life Support. She graduated from the University of Miami Combined Six Year Undergraduate and Medical degree program.  She did her pediatric residency in Detroit at the Children’s Hospital of Michigan.

Gillian Rosenberger


Gillian is a certified Physician Assistant, holding a Master of Physician Assistant Studies degree from The University of Florida. Since graduating in 2019, she has gained expertise in Urgent Care, Cardiology, and Internal Medicine. In her free time, Gillian enjoys running, reading, and paddleboarding.

Natalia Flores


Natalia is a certified physician assistant and registered dietitian. She graduated from the University of South Florida with her Master’s in Physician Assistant studies in 2022. She completed most of her training in the emergency department before joining Professional Urgent Cares Services. In her free time she enjoys paddleboarding, playing soccer, and weightlifting.

Alana Pollack


Alana is a certified Family Nurse Practitioner through the American Academy of Nurse Practitioners. She started her professional journey in 2010 with an associates in nursing from New Mexico State University where she is originally from. She obtained a bachelors and a masters degree from South University of Tampa. Alana joins the urgent care team with ten years of emergency medicine experience. She enjoys spending time with her family and boating in her spare time.

Meet Our Staff


X-Ray Tech, Office Manager

Chris joined Professional Urgent Care Services in 2013. He graduated from Boca Ciega High School in 1998 and went on to graduate from UMA in 2010 to become an X-Ray Technician.


Phlebotomist & Medical Assistant

Sydney is a certified Phlebotomist and graduated from USF in 2015 with a Bachelor’s degree. In her free time, she volunteers at animal sanctuaries.


X-ray Tech & Medical Assistant

Amy graduated from UMA in 2009 to become an X-Ray Technician.


Medical Assistant

Julissa graduated top of her class from UMA in 2016 for Medical Assistant and in 2020 with an Associates degree. She is currently working on her Bachelors degree. Julissa is a single mom and enjoys spending time at the beach.


Medical Assistant

Diana graduated from USF in 2022 with a Bachelor’s Degree in Biology. She is currently working on getting her Masters degree in pursuit of becoming a physician assistant. In her free time, Diana enjoys rock climbing, traveling, and taking her four dogs out for a walk.

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